UCCE10.5 badialer logs - unable to find SIP port messages

[Slackerou]

UCCE 10.5

Progressive Mode Outbdound Dialer option.

Hi,

Seeing a lot of messages in badialer log "unable to find SIP port"  and hence seeing increased reserved times for agents when dialer-pim is running on PG-A, but if dialer-pim is running on PG-B with all other services running on PG-A, those errors are non-existing and agent reserved times are lower. Any direction is helpful. Thanks.

[Omar Deen]

So without looking at any log files, I'm going to guess it's one of two issues... either you're running out of DSP resources on the CUBE and/or SIP Trunk Security Profile Configuration in Call Manager is not configured correctly.

[Slackerou]

Just to make a correction, I see those messages on Side B badialer logs as well when the Dialer switches over.