UCCX 11.6.2 Call Variable Layout in Finesse Administration Not Populating

[Leah Sittig]

When browsing to Cisco Finesse Administration and selecting Call Variables Layout, it never opens and just cycles.  We recently upgraded to 11.6.2.10000-38 (ES05-9).  

Looking for suggestions.  We are a hospital so we are 24x7. 

[Anthony Holloway · Accepted solution]

Browser compatibility maybe? Did you try a different browser on the list of approved?

[Leah Sittig]

I was using IE and all the other tabs were accessible.  I changed to Chrome and now can view the tab.

Thank you.