UCCX 11.6 Supervisor Voice CSQ Summary Report

[eliegerges]

Dears,

I have a UCCX 11.6 and i need to modify Voice CSQ Summary Report on the supervisor Finesse Desktop to show him only the Queue related to his team and not all Queues in this Live Data Report.

Any Help

Thank you

[lleweyiss]

On your Live Data  Gadget url  near the end do you see  =CL</gadget>  ?

I insert the following  between the '=CL'  and the '</gadget>'

%20OpsDesk

( in my case Team Name is OpsDesk)

<gadget>https://localhost:8444/cuic/gadget/LiveData/LiveDataGadget.jsp?gadgetHeight=310&viewId=728283C210000140000000530A4E5B33&filterId=ResourceIAQStats.resourceId=CL%20OpsDesk</gadget>