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AMA Forum- Design, Deployment & Troubleshooting on CCE CUIC & LiveData

Ask Me Anything Event From Wednesday, 16th November, 2022 until Tuesday, 29th November, 2022 Cisco Unified Intelligence Center (CUIC) is a reporting platform for users of Cisco Contact Center products. It is a web-based application that provides Hist...

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SocialMiner Chat Issues

We are attempting to get SocialMiner Web bubble chat to work on https: We use the code provided from Web Chat widget in UCCX.  I took a snip if of the code to show the https. The problem is when I view the error in Google Chrome (see httperror.jpg sc...

CVP element setting differant menu option and sub dialog how java used in CVP can inform about function & methods describle

CVP element setting different menu option and sub dialog how java used in CVP can inform about function & methods describeSome CVP element Setting are SettingsElement DataExit StatesFolder and Class InformationEventsCustom VXML Scriptdescribe java us...

Rebuilding a UCCX Sub

Hi Everyone,I am trying to rebuild a UCCX Sub server with HA enabled.  Could someone please let me know if I am mistaken following the blow steps:1) Upload the bootable ISO file into the datastore (VM)2) Connect the CD/DVD Drive3) Map the bootable IS...

mightyking by Frequent Contributor
  • 8 replies
  • 0 Helpful votes

Purge only some contacts in dialler table

I need to be able to purge say only contacts with a call status of A or P as example - does anyone does this and how, would I need to copy all existing contacts and reinsert them minus the thr ones I don't want or is there a sql query people have use...

iptuser55 by Frequent Contributor
  • 1 replies
  • 0 Helpful votes