11-02-2021 11:31 AM
Dears,
I have a UCCX 11.6 and i need to modify Voice CSQ Summary Report on the supervisor Finesse Desktop to show him only the Queue related to his team and not all Queues in this Live Data Report.
Any Help
Thank you
11-02-2021 01:05 PM
On your Live Data Gadget url near the end do you see =CL</gadget> ?
I insert the following between the '=CL' and the '</gadget>'
%20OpsDesk
( in my case Team Name is OpsDesk)
<gadget>https://localhost:8444/cuic/gadget/LiveData/LiveDataGadget.jsp?gadgetHeight=310&viewId=728283C210000140000000530A4E5B33&filterId=ResourceIAQStats.resourceId=CL%20OpsDesk</gadget>
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