06-09-2016 03:59 AM - edited 03-14-2019 04:12 PM
Hello All,
I have a UCCX version 11 , and trying to load the ThickClientScreenPop Gadget ..
as per the guide inside the PDF , we will need to upload below files into the Finesse 3rdpartygadget directory , as attached
The Jar file "JavaScreenPop.jar" is mentioned to be uploaded in any Web server , so i used the Finesse Webserver and put the file with same directory .. now inside the XML file , i modified the "codebase" to the path "/3rdpartygadget/files/ThickClientScreenPop" ... as below
<!-- jQuery -->
<script type="text/javascript" src="/desktop/assets/js/jquery.min.js"></script>
<!-- Finesse Library -->
<script type="text/javascript" src="/desktop/assets/js/finesse.js"></script>
<!-- Gadget Business Logic -->
<script type="text/javascript" src="ThickClientScreenPop.js"></script>
<body class="cisco">
<div id="path"></div>
<APPLET CODE="JavaScreenPopApplet.class" codebase="/3rdpartygadget/files/ThickClientScreenPop" archive="JavaScreenPop.jar" NAME="JavaScreenPopApplet" WIDTH=350 HEIGHT=100>
</APPLET >
restarted everything , and the applet can't load , it is giving below exception :
javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure
Now , i tried to change the Jar file webserver to be hosted on my IIS , and it worked without a problem ..
Can any body help with why the JAR file can't be loaded inside the Finesse Tomcat ????! Actually i made some tests using HTTP get and the file is listed inside the URL : https://IP:8445/3rdpartygadget/files/
Thanks A lot,
Ahmed Salah
02-15-2017 12:50 PM
I am experiencing the same issue, what did you do to resolve this?
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