UCCX 12.5 Help for Alert - IDSEngineAttention
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12-02-2022 11:41 AM
Just recently upgraded from 11.6 to 12.5. (and CUCM 10.5 to 12.5)
Just got the following alert today on the Subscriber. Checked the dbreplication and it looks good, all services are running.
in RTMT tried to find the log (Trace&Log), but I am a bit of a novice at this part, didn't see a selection for IDS Engine.
Its only given this alert 1 time.
Any help is appreciated
SeverityMatch : Alert
MatchedEvent : Dec 2 10:32:04 atl-prd-uccx-sub-01 local4 1 : 1: {prd-uccx-sub-01}: Dec 02 2022 15:32:04.957 UTC : %UC_DB-1-IDSEngineAttention: %[class_id=48][class_msg=CDR][specific_msg= ATS and/or RIS files spooled to disk.:/var/log/active/cm/log/informix/ris/ris.g_3_ccm12_5_1_11002_481.g_2_ccm12_5_1_11002_481.D][AppID=Cisco Database Layer Monitor][ClusterID=StandAloneCluster][NodeID={prd-uccx-sub-01}: Information about IDS replication
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