Hi Team,
The issue got fixed.!
We have tried the below steps to start "Cisco Unified CCX Notification Service" post that service got started and noticed that one of the another UCCX service is not starting "Cisco Web Proxy Service"
Step 1 :- Stop Cisco Finesse Tomcat Service
Step 2 :- Start Cisco Unified CCX Notification Service
Step 3 :- Start Cisco Finesse Tomcat Service and Started both services
For starting "Cisco Web Proxy Service", We locked ticket with TAC and engineer has updated the start.openfire.script config file and restarted the subscriber VM once.
TAC Webex Summary:
+UCCX SUB finesse page not loading
+Cu informed that earlier notification service was not starting
+Verified and Noticed that Notification service is already Inservice
+Cisco Webproxy service is not starting
+Cu updated that the chrome workaround CSCvx73795 was performed recently found the start.openfire.script config file was not updated correctly
+Modified it and restarted service but no luck
+Checked and edited notification_service_proxy.conf as well still same
+Restarted sub node
+All services are back Inservice
+Finesse login page is loading successfully
Regards,
Shaiban