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UCCX 7.0 Application Management page problem

saeed-zamani
Level 1
Level 1

Hello;

I faced a serious problem on UCCX application page. when I try to add new application or update existing applications I see blank page with following error on IE task bar: "document.forms.scriptappform.success is null or not an object". I check it both on IE and firefox and in different PCs. it worked correclty till yesterday. I do not change anything.

Would you please help me about this problem.

Thanks,

5 Replies 5

Walter Solano
Level 7
Level 7

Hello,

A couple of questions.

What is the specific version of your server please include any SR or ES?

Is a single server deployment or HA?

Any changes prior the error?

Also could you please send us the MADAM logs and the date/time when the issue occurs.

thank you