Hi,
Try restarting the CCX Administration service. This will not affect the agents in any whay. This is the service used for the CCX appadmin page. Another thought is to check that NIC bidning is setup properly. See page 3-6 of the installation guide,
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/installation/guide/uccx70ig.pdf
If you have to change the NIC binding you will need to restart the server for the application CCX to update the change. You also might be hitting the following bug;
CSCsu22366
Symptom:
AppAdmin Page will not load, "Page can not be displayed" message on the browser.
--World Wide Publishing Service stuck in stopping status if IIS attempted to be restarted.
Conditions:
1.Open Browser
2. Type the following url http:///appadmin
3. Receive page can not be displayed or blank page
If you attempt to restart IIS at this time, the only workaround is to reboot the server.
4. Go to services (start-run-services.msc)
5. Try restarting IIS services, restart will cause worldwide publishing service
(co-dependent on IIS service) to be stuck in stopping status
Workaround:
Do not attempt to restart IIS . Instead, do the following steps -
1. Open Internet Explorer and type http://crsIPAddress:6293/appadmin/
2. Login to appadmin and go to Control Center page.
3. Select the CRS Administration process radio button and click the "Restart" button.
4. Exit the browser and launch appadmin normally from the Start Menu.
Alternatively, if this is an HA setup, login to appadmin from the 2nd node, go to the
Control Center page, select the broken node, and restart its CRS Administration process
Regards
Joe
