07-12-2012 06:55 AM - edited 03-14-2019 10:12 AM
Hello,
I see documentation on CAD and recording running on MTS and Xen/App but I have a couple of questions.
1. When they mention MTS, is that supported only in terminal server sessions (RDS) or does that include virtual desktops (Hyper-V)?
2. Is there anything out there being used for virtual desktops for agents?
Any guidance would be appreciated.
07-12-2012 06:57 AM
To tide you over until a real answer comes long, here is the only document which speaks to CAD in a virtualized environment. Hopefully you haven't already seen this.
Anthony Holloway
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07-12-2012 07:05 AM
Yes I have seen this, but the only mention of desktop virtualization is in the title. I feel like the document is vague.
Thanks.
07-12-2012 07:31 AM
Ok, sorry then. I'll bookmark this thread to see where it goes. Happy researching!
Anthony Holloway
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