08-19-2013 02:19 AM - edited 03-14-2019 12:15 PM
Hi there,
We are running UCCX 8.5 and was wondering if any one knew of a way to find out what vertion of jtapi is currently been run on the UCCX server?
Also if you install jtapi on one server in a HA envirement do you also need to install it on your second server?
Thanks
alexis
netpacket.co.uk
blog.netpacket.co.uk
Solved! Go to Solution.
08-19-2013 05:04 AM
UCCX will pull down the JTAPI jar from the configured CUCM automatically; you may also pull this file down via the url https://cucmip/plugins/jtapi.jar.
Once you have the jtapi.jar you can query the version manually via CiscoJtapiVersion, make sure the jtapi jar is in your class path:
java -classpath .:"/Volumes/Macintosh Data/Downloads/jtapi.jar" CiscoJtapiVersion
Cisco JTAPI version 8.6(2.10000)-10 Release
For reference, the above came from a CUCM with version 8.6.2.22900-9
If that doesn't suffice you can always pull down the MIVR logs via the RTMT which will have the version. Might have to do a bit of digging however.
In a HA pair scenario, UCCX as before will automatically pull down JTAPI from the CUCM. No manual intervention should be required.
HTH
Tanner Ezell
www.ctilogic.com
08-19-2013 05:04 AM
UCCX will pull down the JTAPI jar from the configured CUCM automatically; you may also pull this file down via the url https://cucmip/plugins/jtapi.jar.
Once you have the jtapi.jar you can query the version manually via CiscoJtapiVersion, make sure the jtapi jar is in your class path:
java -classpath .:"/Volumes/Macintosh Data/Downloads/jtapi.jar" CiscoJtapiVersion
Cisco JTAPI version 8.6(2.10000)-10 Release
For reference, the above came from a CUCM with version 8.6.2.22900-9
If that doesn't suffice you can always pull down the MIVR logs via the RTMT which will have the version. Might have to do a bit of digging however.
In a HA pair scenario, UCCX as before will automatically pull down JTAPI from the CUCM. No manual intervention should be required.
HTH
Tanner Ezell
www.ctilogic.com
08-19-2013 05:32 AM
Hi bud,
thanks for this ... was thinking of asking you on twitter but with the time diffrence ...
anyway got it and thanks again.
alexis
netpacket.co.uk
blog.netpacket.co.uk
08-19-2013 05:35 AM
No worries at all, feel free to reach out any time. I tend to work East Coast to West Coast hours, 5am to 6pm UTC-7, so I'm generally up pretty early
Tanner Ezell
www.ctilogic.com
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