UCCX 8.5 and JTAPI version

[alexis.katsavras]

Hi there,

We are running UCCX 8.5 and was wondering if any one knew of a way to find out what vertion of jtapi is currently been run on the UCCX server?

Also if you install jtapi on one server in a HA envirement do you also need to install it on your second server?

Thanks

alexis

netpacket.co.uk

blog.netpacket.co.uk

[Tanner Ezell · Accepted solution]

UCCX will pull down the JTAPI jar from the configured CUCM automatically; you may also pull this file down via the url https://cucmip/plugins/jtapi.jar.

Once you have the jtapi.jar you can query the version manually via CiscoJtapiVersion, make sure the jtapi jar is in your class path:

java -classpath .:"/Volumes/Macintosh Data/Downloads/jtapi.jar" CiscoJtapiVersion
Cisco JTAPI version 8.6(2.10000)-10 Release

For reference, the above came from a CUCM with version 8.6.2.22900-9

If that doesn't suffice you can always pull down the MIVR logs via the RTMT which will have the version. Might have to do a bit of digging however.

In a HA pair scenario, UCCX as before will automatically pull down JTAPI from the CUCM. No manual intervention should be required.

HTH

Tanner Ezell
www.ctilogic.com

[alexis.katsavras]

Hi bud,

thanks for this ... was thinking of asking you on twitter but with the time diffrence ...

anyway got it and thanks again.

alexis

netpacket.co.uk
blog.netpacket.co.uk

[Tanner Ezell]

No worries at all, feel free to reach out any time. I tend to work East Coast to West Coast hours, 5am to 6pm UTC-7, so I'm generally up pretty early

Tanner Ezell
www.ctilogic.com