Custom reporting on the UCCX platform can be a real chore, luckily if what you're doing is only a modification of an existing report you can create the new report with minimal hassle.
UCCX primarily uses stored procedures to generating report data, the procedure name and variables it consumes are provided in the report defintions provided with the HRC client (check the installed directory). This is an XML file you can parse.
From there, you may customize to your hearts content and display to whatever interface deemed appropriate.
You may wish to consult both the UCCX Database Schema and Historical Reports developer guide for your partitcular version of UCCX.
HTH,
Tanner Ezell
www.ctilogic.com
Tanner Ezell
www.ctilogic.com