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First used:
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Adding Summary Lines to CUIC Report
- (
01-26-2023
10:35 AM
)
Contact Center
by
tmessenger
on
01-26-2023
10:35 AM
Latest post on
02-06-2023
08:33 AM
by
bill.king1
3
Replies
1168
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3
Replies
1168
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Re: UCCE 11.x SQL Query on Historical Skills
- (
11-27-2021
05:20 PM
)
Contact Center
by
ritdesai
on
11-27-2021
05:20 PM
0
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1547
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0
Replies
1547
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Re: Change agent state to Not Ready when outbound call ends
- (
07-20-2020
09:47 AM
)
Contact Center
by
Ritesh Desai
on
07-20-2020
09:53 AM
3
Replies
3851
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3
Replies
3851
Views
CUIC - Filter - Value (String) Conditions?
- (
08-23-2016
08:19 AM
)
Contact Center
by
John.walsh11
on
03-14-2019
04:27 PM
Latest post on
09-26-2019
01:15 PM
by
derek.fraser
7
Replies
4252
Views
7
Replies
4252
Views
Agent State Codes ICM/UCCE 10.5 environment
- (
09-11-2015
01:56 PM
)
Contact Center
by
danielle.trombi
no1
on
03-14-2019
03:12 PM
Latest post on
12-03-2018
06:31 PM
by
Nishan Thevathason
5
Replies
6244
Views
5
Replies
6244
Views
Programmatically Calling Cisco Steps in Custom Code
- (
03-22-2011
12:43 PM
)
Contact Center
by
DrEAmlessoD
on
03-14-2019
07:37 AM
Latest post on
03-22-2011
02:18 PM
by
Anthony Holloway
2
Replies
1654
Views
2
Replies
1654
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Need to write a formula in ICM to strip some PV data, but not all...
- (
05-04-2011
08:14 AM
)
Contact Center
by
cherilynn1030
on
03-14-2019
07:51 AM
Latest post on
05-04-2011
09:30 AM
by
jessepbeatty
1
Replies
1355
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1
Replies
1355
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CVP Custom SIP Header
- (
03-04-2012
05:54 AM
)
Contact Center
by
Ahmed Khalefa
on
03-14-2019
09:29 AM
Latest post on
10-22-2018
05:08 PM
by
carlos.trivino
12
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15579
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12
Replies
15579
Views
how to set custom call varibale 1
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05-07-2012
07:35 AM
)
Contact Center
by
bedapjain
on
03-14-2019
09:48 AM
Latest post on
05-07-2012
12:54 PM
by
Aaron Harrison
3
Replies
1289
Views
3
Replies
1289
Views
CUIC Date/Time Filter
- (
06-19-2012
04:40 AM
)
Contact Center
by
justine.joubran
on
03-14-2019
10:04 AM
Latest post on
11-11-2014
01:48 PM
by
Bhawani Singh
17
Replies
9617
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17
Replies
9617
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Adding Summary Lines to CUIC Report
- (
01-26-2023
10:35 AM
)
Contact Center
by
tmessenger
on
01-26-2023
10:35 AM
Latest post on
02-06-2023
08:33 AM
by
bill.king1
3
Replies
1168
Views
3
Replies
1168
Views
Re: UCCE 11.x SQL Query on Historical Skills
- (
11-27-2021
05:20 PM
)
Contact Center
by
ritdesai
on
11-27-2021
05:20 PM
0
Replies
1547
Views
0
Replies
1547
Views
Re: Change agent state to Not Ready when outbound call ends
- (
07-20-2020
09:47 AM
)
Contact Center
by
Ritesh Desai
on
07-20-2020
09:53 AM
3
Replies
3851
Views
3
Replies
3851
Views
CUIC - Filter - Value (String) Conditions?
- (
08-23-2016
08:19 AM
)
Contact Center
by
John.walsh11
on
03-14-2019
04:27 PM
Latest post on
09-26-2019
01:15 PM
by
derek.fraser
7
Replies
4252
Views
7
Replies
4252
Views
Agent State Codes ICM/UCCE 10.5 environment
- (
09-11-2015
01:56 PM
)
Contact Center
by
danielle.trombi
no1
on
03-14-2019
03:12 PM
Latest post on
12-03-2018
06:31 PM
by
Nishan Thevathason
5
Replies
6244
Views
5
Replies
6244
Views
UCCX 8.5 - Custom reports (not using Crystal)
- (
02-10-2014
01:26 PM
)
Contact Center
by
Ellen Kennedy
on
03-14-2019
01:04 PM
Latest post on
02-10-2014
01:29 PM
by
Tanner Ezell
1
Replies
1535
Views
1
Replies
1535
Views
CUCM - LDAP Custom Filters
- (
11-13-2013
03:39 PM
)
Contact Center
by
Rolando Valenzuela
on
03-14-2019
12:44 PM
Latest post on
11-18-2013
11:11 AM
by
Rolando Valenzuela
5
Replies
3527
Views
5
Replies
3527
Views
Supported Software to Package CTIOS Client
- (
02-05-2013
01:09 PM
)
Contact Center
by
Ryan Gunn
on
03-14-2019
11:13 AM
Latest post on
02-05-2013
02:00 PM
by
brian1mcc
3
Replies
992
Views
3
Replies
992
Views
CUIC 8.5 - Problem with Save As and editing reports
- (
02-13-2013
04:13 PM
)
Contact Center
by
Jason Brown
on
03-14-2019
11:15 AM
Latest post on
11-23-2015
03:44 AM
by
Deepak Rawat
6
Replies
3450
Views
6
Replies
3450
Views
UCCX 8.5 Historical Reporting Customization
- (
01-04-2013
09:12 AM
)
Contact Center
by
josh.silva
on
03-14-2019
11:04 AM
Latest post on
01-18-2013
11:56 AM
by
josh.silva
6
Replies
2960
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6
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2960
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