Hi Ram,
The java.io.FilePermission is received because you are trying to write a document in a folder in which you don't have permission. In UCCX 8.0 and 8.5 the only place you have permission to write files is the Customer folder: /opt/cisco/uccx/Customer.
So you need to put this path in the Write Document step:
A similar thing can be done with an XML document.
You can check if the files in the Customer folder with this CLI command:
admin:file uccx list custom_file *
And use an SFTP server to retrieve the files:
admin:file uccx get custom_file
Hope it helps.
Anand
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Hi Ram,
Cache Document Step
Use the Cache Document step to perform an input/output (I/O) operation (such as reading a file or
making an HTTP request) and cache the resulting document in the memory buffer.
Because the Cache Document step can use a great deal of memory, you should use it with caution.
The I/O operation is specified by the document defined in a preceding step (such as Create File
Document or Create URL Document) or by a document expression that contains a hard-coded document.
When the Create File Document or Create URL Document step executes, it creates the document
variable but does not send the URL request or access the file system.
The actual I/O operation occurs when another step (such as Send Response or Write Document)
references the document. The Cache Document step allows you to complete the I/O operation before
executing any subsequent steps.
Example 2-2 shows script pseudocode demonstrating how you can use the Cache Document step.
Example 2-2 Using the Cache Document Step
doc=Create URL Document(“http://mybank.money.com/debit?amount=500”)
doc=Cache Document(doc)
. . .
SendResponse(doc)
Reference:
Cisco Unified Contact Center Express Editor Step Reference Guide,
Release 8.5(1)
Hope it helps.
Anand
Please rate helpful posts..
