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Dear Networkers,We have CUIC 8.5(2) installed successfully. After installation, we were able to login using the super user account (created during the setup).We have configured the AD integration correctly, and we can see that the system did pomp sup...

In the CTI Server Message Reference Guide, it still references CTI bridge and I am wondering about if CTI Bridge is still supported and if so can it be deployed in UCCE environment to scale CTI Server pass 5 client limit?   

dsummero by Level 1
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  • 1 replies
  • 0 Helpful votes

Dear Networkers,We are planning to upgrade our CAD servers (in UCCE environment) from v 7.2 to v 8.0.the client PCs does not have the administrator login right. Does the automatic upgrade of CAD clients need admin right session ?Thanks in advance.

Hi Guys,I am trying to find doco on report field definitions in CUIC….Example, what exactly "Internal In Time", "External Out Time" & "Internal Out Time" actually mean???Any help, much appreciated!!!Cheers!

VLT06 by Level 3
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  • 4 replies
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I'm trying to put a piece of logic into a script that compares a customer entered value (string variable) against a static value (100000000).  The logic I have looks like this:If (valueEntered > "10000000") thenHowever almost any value entered return...

We upgraded to UCCX 8.5.1.10000-37 and installed 8.5 Agents.When anyone attempts to log into the Agent application, it hits "Initializing Agent Monitoring" and sits there for a full 3 minutes.  We see it on all our agents (not many - under 10) and it...