we have a problem with a 2 node UCCX 8.5 deployment.
The System Parameters Configuration page in app addmin displays only a few fields that are not editable. For example we cannot view historical reporting field and others.
Also an error message is shown
"** -Error while reading the data. Please look into logs for more information."
Have you tried logging in to the alternate node to see if the problem shows there as well?
If not, try that.
If you have, post up your MADM logs covering the time you access the page.
Is this a new deployment, or in production?
I see a lot of error entries in there suggesting DB connection issues to XFUCCX02.
I would first verify that name resolution is working correctly between the nodes:
Also do both nodes show all the services as up?
Both tho nodes have Application Manager and RmCm Subsystem in partial service. All other servrices are ok.
So for the second test you can't ping by FQDN? If not, you should check your DNS setup - suffixes assigned to the servers, records in the DNS server etc.
On the third test, do you see the proper FQDN returned when you do the host lookup?
sorry for the delay in my answer
Maybe we have a problem with DNS configuration.
At the moment we are dealing with the resolution of this problem.
Thank you for now.