UCCX 8 file paths for using java methods

[midwestmurph]

UCCX 8.0.2SU4

I am trying to use java methods to read an xml file out of the Document repository.  I was able to do this in UCCX 7 and prior, but in 8 it seems i need a different file path syntax for the 'java.io.file' variable.

Example:

I would like to do the following:

javaDoc =  new java.io.File(/opt/cisco/uccx/Documents/User/default/mydoc.xml)  

doesFileExist = javaDoc.exists()

I am not having success with these steps, as the result is always false, even though the file does exist.

any help is appreciated.

thanks,

Mike

[Jonathan Schulenberg]

Your access to the file system is severly restricted. There are security measures in place that only allow you access to the "customer directory". You'll want to use a Create XML Document step to retrieve a file from the document repository using the DOC[/folder/file.xml] syntax. Note the root (i.e. the first forward slash) is the root of the document repository as seen in the /appadmin UI.

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[Anthony Holloway]

The two best ways I've found to do this in a script are:

1. Cache part or all of the document using the Cache Document step and handle the DocumentNotFoundException

2. Convert the Document to a String using the set step and handle the ExpressionEvaluationException

Anthony Holloway

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