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UCCX 8.x Bundled IVR Ports

f.hayeck
Level 1
Level 1

When using the UCCX bundle licenses that comes with CUCM 8.x what are the number of IVR ports ? is it 10 or unlimited ?

In previous versions of UCCX the bundled version used to have only 10 IVR ports.

1 Accepted Solution

Accepted Solutions

anchoudh
Level 9
Level 9

Hi,

Its a UCCX Enhanced 5 Agent seat, 10 IVR port license which comes with CUCM.

Hope it helps.

Anand

Please rate helpful posts !!

View solution in original post

3 Replies 3

anchoudh
Level 9
Level 9

Hi,

Its a UCCX Enhanced 5 Agent seat, 10 IVR port license which comes with CUCM.

Hope it helps.

Anand

Please rate helpful posts !!

in case we upgraded the bundle to Premium using CCX-85-BDL-UPG, will the number change ?

if not what is the part number to buy more IVR licenses because we have 4 E1s totaling to 120 channels

Hi,

If you upgrade it to premium the naumbers will remain same.

For the part number enquiry please open a case with Partner Helpline team.

please use www.cisco.com/go/ph 

Hope it helps.

Anand

Please rate all the helpful posts by clicking on the stars below each of the right answers!!