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UCCX 9.02 export .aef to flowchart i.e. Visio

PPayumo46
Level 1
Level 1

Is there any way to export a UCCX script (.aef file) into a flow chart like Visio?  Thank you

3 Replies 3

Gergely Szabo
VIP Alumni
VIP Alumni

Hi,

you might want to take a look at this.

G.

Hi Gergely,

 

Good day,

 

I was checking on the posts where i am looking into convert a uccx script into visio diagram, please share me the details how i can do that.

 

Regards,

Prudhvee

Aaron Harrison
VIP Alumni
VIP Alumni

In short - no. There might be one day, but it's very easy to create complex, looping, illogical scripts that would make for very poor diagrams. There's no built in function to create such diagrams anyways.

Best practice is to start with a diagram and base the scripts on that, and update them in step.

If you are having to reverse engineer an existing undocumented system, it's best to do it manually.

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!