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UCCX 9 - Fax redirect to agent e-mail

ivana vidakovic
Level 1
Level 1

‎01-27-2014 11:30 PM - edited ‎03-14-2019 01:00 PM

Hi,

I have a customer who has UCCX 9, and who would like faxes that are intended for agents to be redirected to their e-mails. How could this be done? Thanks.

Regards,

Ivana

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Neal haas
Level 3
Level 3

‎01-28-2014 07:34 AM

We would need to get something like Accuroute to do a Fax to email conversion. There are a few other solutions out there too.

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