Buy or Renew
Buy or Renew
ivana vidakovic
Level 1
Level 1
Member since ‎03-28-2013
‎11-22-2024
Recent Badges
Awards

User Statistics

  • 32 Posts
  • 0 Solutions
  • 10 Helpful votes Given
  • 1 Helpful votes Received
Recent Badges
See all
First Discussion
30 Discussion Posts
5 Discussion Posts
20 Discussion Posts
10 Discussion Posts
1 Reply
1 Helpful Vote
10 Replies
5 Replies
Certifications
Webex Contact Center Expert
Understanding Design for Cisco Internetworking Solutions
Cisco Certified Specialist - Security Core
Cisco Collaboration SaaS
Cisco Collaboration SaaS
Cisco Certified Specialist - Collaboration Cloud & Edge Implementation
Cisco Certified Specialist - Collaboration Applications Implementation
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Network Associate Collaboration (CCNA Collaboration)
Cisco Certified Network Associate Collaboration (CCNA Collaboration)
Cisco Certified Network Associate Collaboration (CCNA Collaboration)
Cisco Certified Network Associate Collaboration (CCNA Collaboration)
Cisco Certified Network Associate Collaboration (CCNA Collaboration)
Cisco Certified Network Associate Collaboration (CCNA Collaboration)
Cisco Certified Design Associate (CCDA)
Cisco Certified Design Associate (CCDA)
Cisco Certified Design Associate (CCDA)
Cisco Certified Design Associate (CCDA)
Cisco Certified Design Associate (CCDA)
Cisco Certified Design Associate (CCDA)

User Activity

WXCC Expert recertification

11-20-2024
Hi everyone, Does anyone know the requirements to recertify WXCC expert? I can't seem to find any information about the exam. A link to the exam would be great. Thnaks, Ivana

UCCX 12.5 - Finesse caller recent call history window

11-20-2024
Hi everyone, Is it possible to have the information from the Finesse Call Variables Layout displayed in the Finesse History window? A client has caller ID and caller name displayed in Finesse on incoming calls, but would also like to see the caller n...

UCCX 12.5 Outbound Preview triggering a script

01-31-2024
Hi everyone, Is it possible to trigger a UCCX script when an agent receives an Outbound Preview call?  I need a script because CUIC reports for campaigns are quite poor, so I was thinking about creating custom variables with the called number, name, ...

Announcement to called number

06-09-2015
Hi,This is my first encounter with TCL scripting.I have a cisco router as a voice gateway (H323). It has a E1-ISDN connected to PSTN and a G0/0 to it's LAN. Whenever there is a call from one of the IP Phones to an external number (PSTN), can the voic...

UCCX 8.5 user and licensing question

02-25-2014
Hi,Lets say I have 5 premium licenses.Is it possible to configure 5 phones and 10 users in CUCM so that I have 2 users controlling the same phone, and so that in the end I have 10 agents in UCCX, where only 5 would be logged into CAD at the same time...
View more
Community Statistics
Member Since ‎03-28-2013 02:45 AM
Date Last Visited ‎11-22-2024 09:34 AM
Posts 32
Total Helpful Votes Received 1
Helpful Votes From
See all >