ivana vidakovic
Level 1
Level 1
Member since ‎03-28-2013

User Statistics

  • 29 Posts
  • 0 Solutions
  • 8 Helpful votes Given
  • 1 Helpful votes Received

User Activity

Hi everyone, Is it possible to trigger a UCCX script when an agent receives an Outbound Preview call?  I need a script because CUIC reports for campaigns are quite poor, so I was thinking about creating custom variables with the called number, name, ...
Hi,This is my first encounter with TCL scripting.I have a cisco router as a voice gateway (H323). It has a E1-ISDN connected to PSTN and a G0/0 to it's LAN. Whenever there is a call from one of the IP Phones to an external number (PSTN), can the voic...
Hi,Lets say I have 5 premium licenses.Is it possible to configure 5 phones and 10 users in CUCM so that I have 2 users controlling the same phone, and so that in the end I have 10 agents in UCCX, where only 5 would be logged into CAD at the same time...
Hi,I have a customer who has UCCX 9, and who would like faxes that are intended for agents to be redirected to their e-mails. How could this be done? Thanks.Regards,Ivana
Hi,Lets say I have:10 phones,30 agents,30 UDP profiles,so that each agent has their own profile, with a unique DN. Is it possible to have 10 UCCX licenses so that there is one agent logged into a phone at all times? The agents work in 3 shifts, and I...
Community Statistics
Member Since ‎03-28-2013 02:45 AM
Date Last Visited ‎07-01-2024 01:07 AM
Posts 29
Total Helpful Votes Received 1
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