UCCX Audio Streaming

[cpita]

HTTP continuous audio streaming is a new feature that is introduced on VVB 12.5 (within a UCCE environment), but I am trying to see if there is a way to set it up as well in a UCCX environment.

I can see it works if using an 'static' wav file (same as described on this thread), but I'd like to get a live streaming from an external/public source.

Thanks in advance.

[david.macias]

That's interesting and have not see it done. One thing that comes to mind is using UCM to stream and then put the call on hold in UCCX to tap into this stream. Probably not what you're looking for, but might be an option for your use case.

david

[cpita]

Thanks David for your reply!

I have not thought of that option, but that would be a great solution if there's a way to setup a live feed for MOH in CUCM, which I don't think it's supported yet. Anyway, I will give it a go as it would be an interesting option in the future.