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UCCX Cisco Mobile Skill Manager unable login

cristian.munoz
Level 4
Level 4

Hi Guys

I have problem with the UCCX mobile skill manager. I have the follow message when I try a login with user id "93298":
"Please ensure that you have entered valid username and password and the user has supervisor capability"

- The user id "93298" have Supervisor Capability
- The user id "93298" work with https://ip cucm/ccmuser
- The user id "93298" work with Cisco Supervisor Desktop
- I created a new user with Supervisor Capability and the same error
- I used an exist supervisor user and the same error

The uccx version is 9.0.2
The cucm version is 9.1.2

TIA
Cristian

2 Replies 2

cristian.munoz
Level 4
Level 4

Hello

Any idea?

Please, I need help!

 

TIA

Cristian.

Hello..

Any Idea??

Has the same happened to someone?

 

TIA
Cristian