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UCCX CUIC Report

Leonardo Santana
Spotlight
Spotlight

Hello,

UCCX Enhanced : 11.5.1.10000.61

CUIC: 11.5.1.10000.61

 

At CUIC is there a report that show the answered/abandoned calls of an agent at a time intervall (15, 30, 60 minutes)?

 

Regards

Leonardo Santana

Regards
Leonardo Santana

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Vinod Patil
Level 1
Level 1

There is no stock agent report with interval , you need to go for custom reporting