UCCX HR Login Failed " Registry Access Error"

[mohamed helmy]

Hi Everybody,

We have UCCX 9.0.2

UCCX HR is installed on Win7. First time to attempt opening it after installation, it asked to open it under windows administration privilege first. and I did.

and now it shows the same message again. " attached"

can anyone help?

Regards,

Mohamed Helmy

[Jonathan Schulenberg]

Uninstall it, reboot, disable anti-virus, run the installer with administrative privileges ensuring that the IBM Informix driver MSI also gets installed, restart again, then launch the HRC client. If all of that works, re-enable anti-virus and see if it keeps working.

[mohamed helmy]

Hi Jonathan,

The point here, this issue happened with users without admin role for the machine, while it is working fine with the admin users. i already did these steps during the first installation.

Regards.

[mohamed helmy]

Solved after cluster reboot

Regards,