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UCCX IVR with caller lookup into SQL database for auto deliver calls to the right sales/engineer.

dbonagir
Cisco Employee
Cisco Employee

Hello everybody,

I have a problem with IVR script in my UCCX 10.5.

I wanna my IVR with caller lookup into SQL database for auto deliver calls to the right sales/engineer.

But I tried, and dont't work, don't connect to database.

Everybody can help me do it ?

Many thanks.

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