UCCX license upload

[carolomoc]

Hello All,

Can someone help me answer my questions about uploading license to a UCCX 8.0.  We have a temporaly license that is no mongger valid and I received a new license.  As the UCCX is in production I am wondering if there is no risk uploading the new license?  does this require any reload of the server?  and what if the upload fail?  in general I want to understand if there is any risk uploading the new license.

If you have any docs/url that explain that I will be happy to spend some time reading it.

Thanks in advance.

Carlo.

[Amer rajai Sha'er · Accepted solution]

Hello,

According to the administration guide for UCCX 8.0 , there is nothing said about restarting any service when uploading a new license or adding a new license , i don't think there is any risk.

Here is the link for your read :

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_0/configuration/guide/uccx801ag.pdf

Amer

[carolomoc]

Thanks Amer. I did uploade the new license right now.  All went fine and no restart is required.

Have a nice day.

Carlo