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UCCX NTP Synch issue

W S H FERNANDO
Level 4
Level 4

Hi

I have UCCX 9.1 HA cluster, Primary and Secondary, I noticed that when the Primary lost the conectvity external NTP server (statum 16), Secondary also movinf to statum 16 in ntp status, my problem is Primary server is getting ntp from external but Secondary getting NTP from primary UCCX !!!, then how can Secondary moving to statum 16 ?

Regds

$

1 Reply 1

Chris Deren
Hall of Fame
Hall of Fame

Your NTP stratum should be 1-9 on Cisco UC applications, so ensure that is the case by pointing to either Cisco network device or external device as MSFT servers cannot provide this.

Subscriber will always get NTP from Publisher.

HTH,

Chris