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UCCX place call step information

j.recio
Level 1
Level 1

Hi,

we need info about uccx place call step, about when unsuccessful branch is matched, specifically with 487 sip message, because we have detected an unwanted behaviour (when the place call step receives a 487, the step is unable to process it, the script/step doesnt process the next call and the script finish abruptly. For other message errors (for example sip 480) it matches unsuccessful branch correctly, and then script continues with nex call correctly.

Thank you very much.

3 Replies 3

Who is sending the cancel?

david

Telco SBC sends the 487 to our cucm.

Thank you.

 

On which call leg? The inbound or outbound side?

david