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UCCX_Pub 9.0.2 services don't start

Fedor Solovev
Level 1
Level 1

Hello, dear Support Community.

I have faced a problem with UCCX cluster. This is UCCX 9.0.2 with HA.

I hit the the bug CSCun54915 on UCCX_Pub and I had to restore it using DRS  Admin Guide - Restore publisher node in HA setup (with rebuild)

- After that all services of UCCX_Sub are currently in IN SERVICE state (and they were so before).

- #utils dbreplication runtimestate shows (2) on UCCX_Pub

- However, UCCX_Pub doesn't start all services (on a screen shot - INITIALISING turns to SHUTDOWN).

- Cisco Tomcat doesn't start as well.

I rebooted the server now, but I am sure it wouldn't be enough.

1 Reply 1

Fedor Solovev
Level 1
Level 1

Sorry, guys.

Final restart helped (but it missed at the guide).