UCCX Qos

[johnson_cheng]

Does UCCX mark DSCP to the outgoing traffic automaticly? For example, mark DSCP CS3 to the signaling traffic.

[mdfull2]

Check out the SRND for your version of UCCX.  For example, in the 8.5(1) SRND they go over some of this on 7-13.

[Jason Hutchinson]

Quality of Service

Quality of service (QoS) must be enabled and engineered correctly on the network to provide consistent and predictable end-to-end levels of service. Cisco Unified CCX software does not mark any network packet and thus, ensure to mark the traffic at the network edge routers. Table 4-3 shows the recommendation on the QoS markings for Cisco Unified CCX HA over WAN deployment.

The SRND:

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/design/uccx851srnd.pdf

Reference 89/142

Table 4-3QoS Recommendation for Cisco Unified CCX HA over WAN