UCCX realtime stats API longestCurrentlyWaitingCallStartTime meaning

[jim-j]

When I check http://<UCCX IP>:9080/realtime/VoiceIAQStats one of the values returned for a CSQ is longestCurrentlyWaitingCallStartTime. Does anyone know how to decipher this value? For example, I placed a call into my call center at ~ 11:26 AM ET on 15SEP2021 the value of "longestCurrentlyWaitingCallStartTime" was 1631719560216.

According to https:///<UCCX IP>:9443/realtime/schema this has these attributes
type="timestamp"
utcvalue="true"

But I still don't understand how to interpret 1631719560216. For example I don't see a year, month or day in there.

What I'm ultimately trying to do is determine the CSQ's current wait time, I assume it can be calculated based on longestCurrentlyWaitingCallStartTime.

[rikardkrvaric · Accepted solution]

I believe they are in EPOCH time... meaning, every second counts from January 1, 1970.

I am not certain though, however it is EPOCH time for CDR records.

https://community.cisco.com/t5/other-collaboration-subjects/utc-date-time-conversion/td-p/212862

[jim-j]

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@rikardkrvaric wrote:

I believe they are in EPOCH time... meaning, every second counts from January 1, 1970.

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That's it!  Thanks so much for the quick reply.