Hello, Call you please let me know what ports required to be open for UCCX script editor to work over VPN.
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It is 6999 that you will need to open up for CCX Editor to work over VPN. Refer below for complete Port Utilization table on UCCX:
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Looks like more then just 6999.
I believe below ports need to be open as well.
Listener (Process or Application Protocol)Listener Protocol and PortRemote Device (Process or Application Protocol)Remote Protocol and PortTraffic directionPurpose
- Echo for Editor
- ICM Controller
Engine, Tomcat, CVD, and Editor
DB access via SOAP; Tomcat forwards the SOAP request to AXL
- Client browser trying to access any of the Administration interfaces or User Options interface
- Web services client using RTMT, configuration APIs, and mobile supervisor applications
I also found the Empheral port are important.
Opening them fixed my issue after increasing the debug logging (changed everything in the file "C:\Program Files (x86)\wfavvid_1251\properties\system.MEDT.txt" to "=true") and also seeing the ports not connecting through CurrPorts
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