UCCX script editor to work over VPN.

[alexgrinberg]

Hello, Call you please let me know what ports required to be open for UCCX script editor to work over VPN.

Thank you

[Deepak Rawat · Accepted solution]

It is 6999 that you will need to open up for CCX Editor to work over VPN. Refer below for complete Port Utilization table on UCCX:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_10_6/maintain_and_operate/guide/UCCX_BK_UAC60444_00_uccx-operations-guide-106/UCCX_BK_UAC60444_00_uccx-operations-guide-106_appendix_0101.html

Regards

Deepak

[Jasperliang]

Looks like more then just 6999.

I believe below ports need to be open as well.

Listener (Process or Application Protocol)Listener Protocol and PortRemote Device (Process or Application Protocol)Remote Protocol and PortTraffic directionPurpose

System Service

TCP 7

Editor

—

Bidirectional

- Echo for Editor - ICM Controller

CVD

TCP 6999

Engine, Tomcat, CVD, and Editor

—

Bidirectional

RMI Port

Tomcat	TCP 8443	—	—	Bidirectional	DB access via SOAP; Tomcat forwards the SOAP request to AXL
Tomcat (HTTPS)	TCP 8443	Client Browser	—	Bidirectional	- Client browser trying to access any of the Administration interfaces or User Options interface - Web services client using RTMT, configuration APIs, and mobile supervisor applications

[tpapaioannou]

I also found the Empheral port are important.

• Added TCP ports 32768 ~ 61000
• Also needed 6999, 8443

Opening them fixed my issue after increasing the debug logging (changed everything in the file "C:\Program Files (x86)\wfavvid_1251\properties\system.MEDT.txt" to "=true") and also seeing the ports not connecting through CurrPorts