UCCX Script for connecting to Web Service using https

[h-vijay_singh]

Hi

I want to connect to web service (Oracle CRM on Demand, it is a secured layer i.e https://) using UCCX script. I tried using URL document, it failed. Is anyone has done this scenario?. If you can provide brief about the steps I can try.

Thanks

Rgds

Vijay

[lohjintiam]

My understanding is UCCX (IP-IVR) can only do ODBC integration while CVP does both ODBC and Web Service integration.

Thanks!

-JT-

[Anthony Holloway]

I have deployed this in the past, and it works flawlessly.

See these posts as reference:

https://supportforums.cisco.com/message/3072941#3072941

https://supportforums.cisco.com/message/3043225

https://supportforums.cisco.com/message/1045784

Give it a shot, then post back your troubles.  I'll see if I can help.  Good luck.