UCCX Script - Upload step - Convert to default mp3 format

[Jefferson Islan Silva]

Hi folks,

I have a upload step working properly and doing the upload to my prompt repository.

I need to send the recording file by e-mail, but when I try to play this file, this is not possible due a codec format.

There's any way to convert the recording file to default mp3 codec format?

Thank you

[Gergely Szabo]

Hi.

That's a bit strange, but not impossible, that the person receiving the email does not have a media player capable of understanding G.711 or G.729.

Anyway, I am not aware of any good (stable) mp3 encoder in Java, which could be "plugged into" a UCCX script. And even if there was one, the mp3 format is patented and you would have to buy the license from the Fraunhofer Institute.

I would first save the file in a database or on a remote file system, and use a scheduled process to convert it to mp3 or any different format and then mail it. Not an elegant solution, but it should work.

G.