UCCX sending syslog to India?

[collinsjl]

I dont know where this setting is but my UCCX at 10.100.1.16 is sending syslog messages to India.  I have it blocked in SourceFire but its annoying and something I should be able to turn off in UCCX.  Any clues out there.  Please see attached screen shot of the issue from Sourcefire.

UCCX System version: 10.0.1.10000-56

Also ran a whois on the IP.  Looks like Cisco.  So whats up Cisco and why is UCCX sending syslog to India and how can I turn it off?

See attached result of whois.

[Manish Gogna]

You may post it under Contact Center tech at the following link

https://supportforums.cisco.com/community/5926/contact-center

Manish

[collinsjl]

So now that it is moved is anyone going to answer the question?

[collinsjl]

Crickets from Cisco....

[Tristan Cober]

To be clear, if you need a response from Cisco you should be opening a TAC case.

In regards to the syslogs, this sounds like there was a TAC case opened for this cluster, and Alarms were set to a remote syslog server.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_9_0/configuration/guide/UCCX_BK_UAF969F8_00_uccx-serviceability-admin-guide/UCCX_BK_UAF969F8_00_uccx-serviceability-admin-guide_chapter_010.html

[collinsjl]

Clearly as pointed out in the attachment, the settings are not indicated to send files to any remote sever.  I post here so all can know that the system is sending logs without the staff knowing.  I can find nowhere any setting that would enable this.