UCCX Server HDD replacement

[dt10592]

Hi all,

I have Cisco MCS-7845-H2 Server running UCCX 8.0, and now one of the HDD failed and red light on.

I bought the new HDD-7845-H2-146= from Cisco and want to replace it, please advise any procedure prior to remove it and insert the new one, according to Cisco website the Server HDD are in RAID 1 configuration, or I can just pull it out and change it online as it suppose to be HOTPLUG.

Thanks in advanced!

[Gergely Szabo]

Hi,

just to be on the safe side, first power down the server, pull out the failing disk, then start up the server again, wait for the OS come up, and then insert the new disk into that empty slot. Chances are there's a HP utility to watch the new disk while data is being copied over, too.

G.

[dt10592]

The server is running UCCX 8.0 and supporting the call center IP phone system, not able to power down for HDD replacement, anyway when I look at the server again and seen like the fault light went off by itself and the HDD back to normal operation.

Will monitor closely to see whether the HDD fault come back again.

Thanks for your help