Hi,
We're experiencing a issue with our Social Miner application and email feeds. When checking the runtime and UCCX logs they indicate the below errors. This has made the Social Miner application to become inoperable, since the system is reporting to many links, can we delete the problem links to restore functionality? Any assistance would be greatly appreciated.
EMAIL_DOWNLOAD_TASK_FILE_OPERATION_EXCEPTION: %[FEED_ID=100084][FEED_NAME=CCX Email Feed Email-K12][exception=java.nio.file.FileSystemException: /spare/ccp_email_data/20D5909E10000166000C91C80A0A671B: Too many links]: Exception while writing email content into file system
0001377057: 10.10.103.27: Sep 28 2018 15:19:43.058 -0400: %CCBU__________FEEDS-3-EXCEPTION_INFO: %[build_date=Jul 31, 2018 8:55 AM][build_type=rel][exception=java.nio.file.FileSystemException: /spare/ccp_email_data/219F58C410000166000217900A0A671B: Too many links at sun.nio.fs.UnixException.translateToIOException(UnixException.java:91) at sun.nio.fs.UnixException.rethrowAsIOException(UnixException.java:102) at sun.nio.fs.UnixException.rethrowAsIOException(UnixException.java:107) at sun.nio.fs.UnixFileSystemProvider.createDirectory(UnixFileSystemProvider.java:383) at java.nio.file.Files.createDirectory(Files.java:630) at java.nio.file.Files.createAndCheckIsDirectory(Files.java:734) at java.nio.file.Files.createDirectories(Files.java:720) at com.cisco.ccbu.ccp.feeds.email.imap.EmailDownloadTask.createDirectoryWithPermission(EmailDownloadTask.java:235) at com.cisco.ccbu.ccp.feeds.email.imap.EmailDownloadTask.writeCustomerEmailToFile(EmailDownloadTask.java:209) at com.cisco.ccbu.ccp.feeds.email.imap.EmailDownloadTask.run(EmailDownloadTask.java:461) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) at java.lang.Thread.run(Thread.java:745)
