Finesse Layout

[Leonardo Santana]

Hello,

I want to configure my finesse layout like this how can i do this?

Right now is like this:

Regards

Leonardo Santana

[Jonathan Schulenberg]

Log into Finesse Administration and remove the unwanted variables. You haven’t specified CXX vs CCE so here’s a generic guide:
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/finesse/finesse_1151/Admin/guide/CFIN_BK_C0CD262D_00_cisco-finesse-administration-guide-1151/CFIN_BK_C0CD262D_00_cisco-finesse-administration-guide-1151_chapter_011.html