Reqested to display a CUIC report in Finesse Agent Desktop
User wanted stats from a report they had created in CUIC to be displayed as a new tab in Finesse Agent Desktop.
Attached is a solution I got to work us...
I am working on a Webex Teams Bot. It was quite complicated to find all the necessary information to have a running webhook in python. Therefore, I am sharing a simple way to do it here.
It is necessary to have
I wanted to test the custom logging functionality.
There's an easy Library to use.
I made a sample class that matches the Activity Log for Element entry events.
Involvio is now on the Cisco GPL with an annuity offering and available for transactions by any Cisco sellers/resellers.Involvio is a Cisco Webex Teams Integrator focused on the higher education market with an innovative offering that addresses student en...