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Yangjp715
Explorer

UCCX: unable to convert string into a number

Hi all,

I used the Get Digit String to pull a 4 digital numbers (stored as variable sYear) from a caller, this number is obviously stored as a string. Then i used 'set iYear=sYear' to conver this string to an integer.

I debuged the script, when I entered number of year without following #, it worked fine. If I entered number of year and followed by #, i got the message 'unable to conver string into a number'. Can someone help me with that?

error message

Get Digit String

Thanks a lot.

2 REPLIES 2
Reena Mundary
Beginner

Hi,

what's the UCCX version you are using.

I tried same and I am got getting any error , can you please post the MIVR logs for the same.

 

Hi Reena,

The UCCX version is 10.5.1.

I found the problem. It works after i changed input length to 5.  'The terminating key overrides the Maximum Input Length to terminate input'.

Thanks.

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