UCCX Upgrade

[Flo.Matalis]

Hi Experts,

CUCM: 11.5 SU4

UCCX: 10.6 to 11.6.2

Just want to ask your assistance.

Is UCCX 11.6.2 compatible with CUCM 11.5 SU4? Seems that the documentation below is not updated.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/uccxcompat11_6_2.html

Response is highly appreciated. Thanks!

Regards,

Flo

[Chris Deren]

Yes, CUCM 11.5.1 SU4 falls under the 11.5.1 train all of which including any Bus are compatible.

[Ratheesh Kumar]

Yup. It works. I have done it!

Hope this Helps

Cheers
Rath!
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