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UCCX Wallboard Linux?

dwfinnegan
Level 4
Level 4

Has anyone been able to connect to the UCCX wallboard tables (RtCSQsSummary and RtICDStatistics) using a Linux based system?  I'm kinda partial to Ubuntu but any version would help.   I can find many attempts online but none that have been successful.


There are the well known Windows based projects in the community but I'm hoping to release an open source wallboard built on Linux/Python if someone can help get me connected to the Informix database.


Kind regards,


Dave

1 Reply 1

dsobrinho
Level 9
Level 9

Hi Dave,

I've never particularly seen it on the forums, but I believe it has committed developers and create  multiplataform tools like you. So I found this doc about database schema, that have the way to connect to db_cra from uccx.

https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_11_5/reference/guide/Unified_CCX_DB_Schema_Guide_1151.pdf

connection via odbc, try to check this examples

Free Wallboard for UCCX - UC Guru

http://sqlcindy.blogspot.com.br/2014/06/query-ccx-informix-from-ssms.html

https://amrgaber.wordpress.com/2011/02/24/create-an-odbc-connection-to-connect-to-cisco-uccx-server/

Best regards

Daniel

Daniel Sobrinho