UCCX5.0, how to external db integration

[cjrchoi11]

I added external db into 'system DSN' and also configure the name onto 'exterprise datbase subsystem configuraiotn' but i cannot get the 'data source name' from 'db read' script when i press 'reflesh database schema'. it shows properly when i confiure the default 'system DSN' such as 'dsn_cra' but never show the name which i manualy created.

UCCX5.0(1), premium license

Any idea or troublehsooting guide?

Thanks in advance,

[pklos]

Have you configured proper system ODBC source configured?

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regards,

PK

[sorinbadea]

I am having the same issues. ODBC connection is fine but DB Read does not see it.

[ibodalija]

Have you tried to restart CRS engine?