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UCSS - PRODUCTS FOR QUOTING ESW

decamero
Level 1
Level 1

Hi there,

I am trying to create a quote for ESW service level for the following products and I need to know which products I need to have on my quote:

Do I need to include all the products on this list?

Quantity

Product

Description

ListPrice

CONTACT CENTER

1

CCX-80-UPGRADE

CCX 8.0 UPGRADE Deployment-Product,UCSSpDelveryLICENSESONLY

0

1

CCX-80-UPG-LIC

CCX 8.0 UPGRADE - Physical Delivery LICENSES ONLY

0

1

CCX-80-SRV-S-E-U

CCX 8.0 UPGRADE - Active Server STD-ENH LICENSE ONLY

3534

20

CCX80-80U-S-E-S1

CCX 8.0 UPGRADE - 8.0 to 8.0 Qty 1 STD-ENH Seat LICENSE ONLY

1060

1

CCX-80-MEDIAKIT

CCX 8.0 UPG 8.0 Media Kit for phyiscal a la carte upgs only

0

1

CCX-80-P-PAK

CCX 8.0 autoexpanded Physical Delivery PAK

0

1

UCSS-CCX

UCSS for Cisco Unified Contact Center Express

0

20

UCSS-CCX-E-3-1

UCSS for CCX ENH for Three Year - 1 users

248

4

CON-ESW-CCX80CM

ESSENTIAL SW CCX 8.0 5 Seat CCX Bundle

1362

Debra

2 Replies 2

Hello Debra,

Is this for a complete new system or the system is already implemented and you want only to buy the support and the UCSS ?

Amer

Thank you for your reply.  We have now figured out what was missing on the customers ESW contract.