Unable to get Conference call events on Agent B side using Queue DN

[HassnainMurtaza77]

I am using Cisco Finesse UCCE 12.0 and I am unable to get conference call event on Agent B side at Finesse using Queue DN.
Even on Finesse at Agent B side, Finesse doesn't show any notification (like more participants etc.), for the Conference call.
We need to get some notification / event on Agent B when there is a Conference call ,
as we have some customized logic based on the Conference call.
How I can get events at Agent B side. Kindly suggest me a solution if anyone knows.

[bill.king1]

I think you'll need to provide more information, like the process.

So for instance call comes in to agent A, they're transfering to a CTI Route point, you're queueing the call/playing message, and agent B answers the call and you're saying that the agents aren't conferenced for instance with the two agents and the caller?