I am looking for the maximum number of transaction (per second/minute) when using Unified CCE (REST) API for the AGENT API update skillGroups command.
The Cisco Unified Contact Center Enterprise Developer Reference doesn't give a clue in this:
Anyone information on this is welcome !
I've not seen any documentation around that, but the API has a mechanism in place which tells you when it's hit its maximum.
Just to let you know, I raised this question to the TAC and Cisco's BU as the limit of what the max number of AGENT API transaction undocumented
I will provided further information in this forum once I get an official answer.
That is excellent, thank you for the update!
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